Privacy Statement

The protection of your personal data when it is collected, processed and used is our highest priority. All employees of ChileVentura are required to deal with your data with the greatest care. ChileVentura assures to protect your personal data securely by means of independent technical equipment. The data will only be used for the purposes of ChileVentura’s services.

Below you can find information about what personal data is collected during your visit to our website and during a registration or reservation, and how that information is used:

Collection of personal data, Use of forms

ChileVentura captures and stores the personal data that you provide during an inquiry, registration or a booking. From our website, personal information such as name, address, email, etc. is collected, for example through contact forms. This is done on a voluntary basis. If you use the opportunity on our website to publish comments and/or other contributions through forms or other relevant functions, the data which is entered will be stored and published on the relevant website.

Use, disclosure and removal or blocking of personal data

If you provided us with your personal information, we will use it only to answer your inquiries, to execute the contract set up with you, for technical administration and possibly for the transmission of new and current offers from ChileVentura.

Your personal information will only be passed on to third parties or otherwise transferred if this is for the purpose of the contract processing or required for accounting purposes, if we are legally obliged to pass it on or if you have previously consented.

Right of Revocation

You have the right to revoke a consent to the use and/or transfer of your data at any time with future effect by email to or by mail.

Removal or blocking of personal data, Right to information

The deletion of stored personal data is done if you revoke your consent to the storage (and no legal, statutory or contractual storage period opposes), if the data to fulfill the intended purpose of the saving of data is no longer required or if the storage for other legal reasons is inadmissible.

According to the Federal Data Protection Act of Germany (Bundesdatenschutzgesetz) you have a right to receive free information about your stored data, and the right of correction, partial or complete blocking or deletion of such data. Excluded from the right of deletion is data about billing for accounting or tax purposes or data in which the related business purpose is still in existence. Data collected as part of a consent for a particular purpose, is extinguished with the cessation of the consented purpose.

For questions regarding the collection, processing or use of your personal data as well as inquiry, rectification, deletion or blocking of data, please contact the provider of this website which is listed in the imprint.

Data safety

By taking technical and organizational means we strive to save and transmit your personal data on the internet in a way that it is not accessible to third parties.

Information that is stored automatically (cookies)

When you visit our website, it is possible that information is stored on the hard drive of your computer. This information has the form of a "cookie" or similar file format and helps us to adapt our website to your individual needs. Cookies make it possible to identify a computer, but not to relate to a person. If you want to prevent cookies from being stored on your local hard disk, please use the functions of your Internet browser to refuse cookies, delete or to provide a warning before a cookie is installed.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate and anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

Common use of social networks and plugins

When you are visiting our website, it is possible to visit social network sites through so-called plugins. These plugins are interfaces provided by the operators of social networks (e.g. Facebook, Twitter and others) in order to connect to their sites. They are usually marked with the logo of the corresponding social network or with other appropriate means. One such plugin is for example the famous "Like" button of Facebook.

If you decide to visit a social network (e.g. the pages of Facebook or Twitter) through our website and to interact with such a plugin (e.g. by pressing the Facebook "Like" button), please note that your browser establishes a direct connection to the servers of the respective social network. Through the plugin the appropriate information is integrated on the pages of the social network. Through this integration, Facebook for example receives the information that you have visited the corresponding page through a plugin and in particular your IP address and possibly other device-related information. Under certain circumstances, the relevant social network can also store a cookie on your device that is deleted when the browser is closed. You can decide yourself in the browser settings whether or not cookies are allowed (see above - the section on "cookies").

If you are logged on to a social network (e.g. Facebook or Twitter) at the same time, the respective social network can map your visit to your local account at the respective social network. For information on the purpose and scope of data collection and further processing, use of data by the relevant social network and your rights and ways to protect your privacy in this respect, please see the privacy policy of the respective social network. Under the following links you will find the privacy policy of Facebook and Twitter: and

Use of Facebook social plugins in detail

Our website uses social plugins ("plugins") of the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, United States ("Facebook"). The plugins can be recognized by one of the Facebook logos (white "f" on a blue tile or a "thumbs up" sign) or by the addition of "Facebook Social Plugin". A list and the appearance of Facebook social plugins can be found here:

If you enter a page on our website, which contains such a plugin, your browser will establish a direct connection with the Facebook servers. The content of the plugin will directly be transmitted to your browser by Facebook and then be integrated into the website. We therefore have no influence on the type of data displayed and the scope of data that Facebook collects through the respective plugin. In the following we inform you accordingly of our knowledge:

By integrating the plugins on our website, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged into Facebook, Facebook can assign the visit to your Facebook account. When you interact with plugins, for example, pressing the "Like" button or make a comment, the corresponding information is sent directly from your browser to Facebook and stored there. If you are not a member of Facebook, there is still the possibility that Facebook receives and stores your IP address.

For information on purpose and scope of data collection and further processing and use of data by Facebook, and your rights and ways to protect your privacy in this respect, please refer to the privacy policies of Facebook:

If you are a Facebook member and do not want Facebook to collect information about you through our website and to link this information to your data stored on Facebook, you have to log out of Facebook before visiting our website. It is also possible to block Facebook social-plugins with add-ons for your browser, for example, the "Facebook Blocker".

Use of the sharing and bookmark service AddThis

This website contains share buttons of These can be used to recommend single web pages on social networks on the Internet or to save web pages in different bookmarking services. The share buttons are a service provided by the company Add This LLC, 8000 West Park Dr., Suite 625, McLean, VA 22102, USA, hereinafter called AddThis.

Every time someone visits one of our webpages, which contains a share button, data is loaded from the web servers of AddThis, producing the appearance and functionality of the share buttons on our website. Data is transmitted by your browser and cookies from AddThis are sent to your browser and stored on your computer. The data is stored and processed by AddThis.

Information on the collection and use of the transmitted data by AddThis can be found on the AddThis website:

By using the share buttons you agree with the data processing by AddThis. You can revoke the use of your data by placing so-called Opt-Out-Cookies on the website of AddThis, effective for the future.

Use of Google Maps ™ mapping service

This website contains so-called plugins in the form of maps, satellite photos and route planning (hereinafter referred to as maps) from Google Maps ™. These can be used by you to calculate routes. The maps are a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, hereinafter referred to as Google.

Each time a page is visited on our website, which contains such a map, data is loaded from the webservers of Google, which produce the visual appearance and functionality of the map on our website. Hereby data is transmitted by your browser to Google, where it is stored and processed.

Information on the collection and use of the transmitted data by Google can be found on the Google website:

By using the maps you agree with the data processing by Google.

Use of Google Adsense

Google Adsense, a web advertising service provided by Google Inc., USA ("Google"), is advertising on this website (text ads, banners, etc.). Your browser might save a cookie sent by Google Inc. or a third party. The data stored in the cookie can be recorded, collected and analyzed by Google Inc. or third parties. In addition, Google Adsense is using so-called "Web Bacons" (small invisible images) to collect information. With these Web Bacons simple actions, such as the traffic to the website can be recorded, collected and evaluated. The information about your use of this website, generated by the cookie and/or Web Bacon, will be transmitted to a Google server in the U.S. and stored there. Google uses the received information to conduct and evaluate your usage patterns with respect to the Adsense ads. Google will transmit this information to third parties if necessary and required by law or if third parties process the information on behalf of Google. Google will not bring your IP address into connection with other data held by Google. You can prevent the storage of cookies on your hard drive and the display of Web Bacons by appropriate adjustments in your browser.

Information on the collection and usage of the transmitted data by Google can be found on the Google website: 

The Google policy on advertising cookies and the privacy policy can be found here:

Use of Google Custom Search

This website uses Google Custom Search, a search box of Google Inc. ("Google"). When using this search box you accept the privacy policy of Google and agree that this privacy policy from Google applies for the use of the search field. Furthermore, by using the search you agree that you accept to the use of your personal data in accordance with the privacy policy of Google.

The privacy policy of Google can be found here:

Linked websites

The privacy policy of our website does not apply to other websites to which we refer by hyperlinks on our websites.

Use of the contact details published on this website

We point out that the use of the contact details listed on this website, for marketing purposes and unsolicited sending of information in written materials as well as verbally is restricted. We reserve the right to take legal action if necessary.

Changes to our Privacy Statement

We reserve the right to adapt this Privacy Statement to new situations and changing circumstances (legal or factual in nature). By using our website you accept these changes.

Severability clause

If sections or individual terms of this statement are not legal or correct or not anymore, the remaining parts of the text shall be unaffected in their content and validity. In the event of a conflict between the German and the English version, the German version will dominate.

back to top